TRYP Technologies, Inc. does not tolerate the use of drugs or alcohol by any Driver while using the TRYP Rides Driver’s application. 

If any Rider believes their Driver may be under the influence of drugs or alcohol, they should IMMEDIATELY end the TRYP Ride, exit the car and call 911. The Rider should report any feedback directly into TRYP Ride’s application or website by selecting the 

The account of any Driver found to be under the influence of drugs and alcohol while using the Driver’s application will be PERMANENTLY deactivated. TRYP Technologies, Inc. may also deactivate the account of any Driver who receives several unconfirmed complaints of drug or alcohol use.

To contact customer support, click the message bubble icon to the bottom right of your screen, then click New conversation type your message and hit send.

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