Report an accident or collision
CALL 911 for emergencies.
During a ride, you can call 911 using your in-app SoS Button.
To report an accident, tap the button in the bottom right corner and start a new conversation to get connected with our Claims Customer Care team.
- Vehicle collision
- Vehicle struck an object (for example a curb, wall, or tree)
- Vehicle damaged third-party property
We’ll guide you through the next steps of reporting a vehicle collision. Our team is available 24 hours a day, 7 days a week.
Report an Accident
If you have a safety concern that didn’t involve a collision, report a safety incident by clicking the button in the bottom right corner and starting a new conversation.